How can AI-powered innovations from Cisco help your organisation?

In the rapidly evolving business landscape, small and medium-sized businesses (SMBs) are increasingly looking for ways to leverage technology to gain a competitive edge. At Unifi, a proud Cisco partner for 20 years, we recognise the transformative potential of AI and are committed to helping SMBs harness its power to achieve superior business outcomes.

Recent innovations in AI have made advanced technology accessible to businesses of all sizes. According to a study by the Connected Commerce Council, 55% of SMB leaders believe that AI will be crucial to their success in the next two years. This sentiment is supported by the fact that 82% of SMBs using AI have already experienced positive outcomes, including increased productivity and cost savings.

AI is particularly appealing to SMBs because it offers the ability to automate routine tasks, improve decision-making, and enhance customer experiences without the need for extensive resources or expertise. Cisco’s AI-enriched networking, security, and observability solutions provide an excellent platform for SMBs to capitalize on these opportunities.

AI-driven solutions for improved business outcomes.

Cisco is at the forefront of AI innovation, delivering solutions that are tailored to meet the unique needs of SMBs. Here are some of the ways Cisco’s AI-powered technology can help your business thrive:

1. Cisco AI-driven solutions for hybrid work.

As hybrid work becomes the norm, SMBs must ensure seamless collaboration across remote and in-office environments. Cisco Webex Suite leverages AI and machine learning to enhance the hybrid work experience. With features like AI Assistant for Webex, employees can focus on discussions rather than note-taking. The assistant can capture meeting notes, summarize discussions, and send the summary to participants with just a few clicks.

In addition, Cisco’s Webex Contact Center empowers SMBs to design conversational self-service experiences, integrating AI assistants for customer support, and managing third-party virtual agent solutions—all of which contribute to improved productivity and customer satisfaction.

2. Cisco AI-driven solutions for security.

Cybersecurity is a top priority for SMBs, with 73% having experienced a cyberattack, according to the Identity Theft Resource Center. Cisco’s AI-driven security solutions provide robust protection by leveraging insights from Talos, one of the world’s largest threat intelligence teams.

Talos processes billions of security events daily, turning data into actionable insights that inform products like Cisco Firepower, Meraki MX, Umbrella, ThousandEyes, and Secure Endpoint. These solutions ensure that SMBs are equipped to combat increasingly sophisticated cyber threats.

Cisco Talos for security

3. Cisco AI-driven solutions for networking.

Effective networking is essential for remote work and multi-location operations. Cisco Secure Connect offers a cloud-based service that ensures secure connectivity for remote employees and branch offices. Using AI, it protects against malware and optimizes DNS lookups.

The Meraki platform further enhances this by enabling comprehensive device management, video analytics, and physical security capabilities, all of which contribute to a seamless and secure work experience.

 

4. Cisco AI-drive solutions for a smarter workplace.

Transforming physical spaces into smart workplaces can significantly boost productivity and efficiency. Cisco Meraki sensors and cameras provide AI-driven insights that facilitate smarter business decisions.

For example, Meraki cameras can monitor safety compliance in real-time, while motion sensors analyse foot traffic to optimise retail product placement. Air quality sensors alert facility managers of potential hazards, ensuring a safe working environment.

Cisco Meraki MT15 Air Quality Monitor Sensor

Building the future together.

Cisco’s ongoing commitment to AI innovation is evidenced by its $1 billion global AI investment fund, launched in June 2024. This investment aims to advance industry innovation and readiness, ensuring that businesses can thrive in an AI-powered future. At Unifi, we are dedicated to helping SMBs navigate this journey, providing expertise and support through our partnership with Cisco.

Our collaboration with Cisco ensures that you benefit from continuous product innovation and cutting-edge AI features. We are here to support you every step of the way, ensuring that you harness the full potential of AI to elevate your business outcomes.

To learn more about how Unifi and Cisco can transform your business with AI-powered solutions, contact us today. Together, we can build a brighter, more innovative future for your SMB.

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