Managed collaboration services.
Unifi’s collaboration services maximise the potential of hybrid and remote work by delivering dynamic experiences that empower users and foster trust. We specialise in voice, video, messaging, contact center solutions and video endpoints solutions, ensuring seamless communication across your organisation.
As a provider of managed collaboration and IT solutions, we enable you to concentrate on driving your business forward while we manage the complexities of your IT infrastructure.
Collaboration platforms: Seamless collaboration anywhere, anytime.
Boost team satisfaction, productivity, and connectivity like never before with powerful collaboration tools tailored specifically for businesses.
At Unifi, we understand that effective collaboration is essential for business success, whether through voice, video, or messaging solutions. We evaluate your specific requirements to recommend the best platform for your needs, be it Cisco, Microsoft, or another provider. Our focus is on delivering a secure, all-in-one platform that enables seamless communication and collaboration for your team, no matter where they are.
Unifi offers comprehensive management and support for your chosen collaboration platform, ensuring a smooth transition and ongoing performance optimisation for your business.
How can collaboration platforms help your business work more effectively?
Providing a seamless, secure collaboration experience is essential for achieving better business outcomes. Your teams must be able to communicate safely, no matter where they are. Collaboration platforms will enhance hybrid work with dynamic features that empower users and build trust. Unifi is here to help you get started.
Businesses want to improve their work environment with intelligent workplace technology.
Collaboration platforms delivered 204% ROI and a rapid 6-month payback.
Contact centre: Flexible deployment whether you are in the cloud or on-premises.
Smooth migration path to the cloud and robust investment protection throughout the process.
Unifi delivers comprehensive, end-to-end contact center solutions with flexible deployment options—whether in the cloud, on-premises, or a hybrid model.
Our fully managed contact center services include support from certified professionals, ensuring a smooth migration path to the cloud while providing robust investment protection throughout the process. Whether you prefer an on-premises solution or are ready to transition to the cloud, Unifi has the expertise to deliver the right solution tailored to your business needs.
What is the value of a managed contact center?
Improved Customer Satisfaction.
are more satisfied with their experience when interacting with a contact center managed by a dedicated partner, thanks to faster resolutions, reduced wait times, and personalised interactions.
Efficient Operations.
of contact center leaders believe partnering with a managed service provider allows them to focus on strategic initiatives and core business objectives, leading to improved overall business performance.
Reduced Costs and Faster ROI.
of companies achieve cost savings of 10% or more on their contact center operations by leveraging a partner's economies of scale, infrastructure efficiencies, and proactive cost management strategies.
Collaboration endpoints: Improve collaboration with intelligent devices.
The workplaces are changing and so is hardware purchasing.
Access the latest technology and enhance collaboration with a simple, cost-effective subscription. Enjoy low monthly payments for a range of devices, including IP phones, video room devices, and headsets, with device support included in the plan.
Subscribe for three years, and at the end of the term, you can choose to auto-renew for an additional year or refresh and upgrade your devices with a new three-year agreement.
Our team of experts is here to help you select the best devices to meet your needs and elevate your collaboration experience. At Unifi, we ensure your collaboration technology seamlessly integrates into your broader communication strategy, aligning with your business goals.
