Is your collaboration really good enough?.

“Good enough” collaboration isn’t good enough when your people are leaving

Webex is the only complete collaboration solution.

People are leaving their jobs at an unprecedented rate. This is partly because the collaboration tools they are using make them feel unconnected, unseen, and unheard across their team and organisation.

In a 2021 survey by Dimensional Research, 32% of professionals stated that their connection to the company has suffered while working remotely and 38% indicate they are experiencing increased levels of burnout. Even Microsoft had a survey that stated employees’ productivity and innovation are suffering since the shift to remote work.

Employees, management, and IT have all been in a state of limbo around what and when the new normal will be. You can’t afford to wait on hybrid work planning! Workers are increasingly disconnected and burnt out; therefore, strategic decisions need to be made now; your competitors certainly aren’t waiting! Your employees deserve a tool that allows them to stay connected, be productive, and collaborate inside and outside your organization without a compromised experience. Your IT department needs the right tools to manage and support all users securely, no matter where they are working. Hybrid work is not just an IT problem, it requires a cultural, technological and leadership shift. IT, HR, and Facilities teams all need to work together to provide a solution and environment that keeps your employees loyal. Hybrid work cannot be solved alone.

Is a small cost worth the expense of your employees’ productivity and creativity?

Costs play a significant role in the decisions organizations make. Companies pay on average £3,000 to hire new employees and that doesn’t even count the cost and time it takes to train someone to be proficient (much less the extra stress on the rest of the team during the transition).

We often get told that Webex has the best end user experience and overall collaboration solution, but “I need to save money”. The reality is, Webex isn’t as expensive as everyone seems to think. 

Webex Suite - The Best-of-Breed Suite For Hybrid work.

If providing the world’s best-of-breed collaboration solution with the Webex Suite helps you keep your employees connected, be more productive and reduces turnover, wouldn’t it be an incredible investment for your company?

Many people believe that collaboration and Microsoft Teams is already included in their Office 365 agreement. On the contrary, Microsoft Teams comes with many hidden costs and only includes a subset of what you will need for true collaboration. The price is a moving target and organizations need to pay for every additional service and product. As soon as you add calling, PSTN, devices, conference rooms, IT management or really anything that creates a seamless collaboration experience for employees in the office and at home, your total cost of ownership will significantly increase.

Gartner report states that Microsoft customers should expect to see a 25% increase in software cost every three years. This is over and above the hidden costs identified in this post.

For about the same price as Microsoft, organizations can upgrade their “good enough” collaboration experience to Webex providing so much more than just a mediocre meeting or calling app. Webex can help enhance your hybrid workplace to get work done, not only with Calling, Meetings, and Messaging, but also with Polling, Events, and integrated capabilities such as AI-driven next generation noise removal, Webex Assistant and so much more.

Are you being burdened with a stitched together “good enough” collaboration solution?

Technology should be simple and practically invisible to its users. Collaboration is vital to success in the hybrid workplace but how can organizations succeed when different technology tools and vendors cannot integrate well together?

While companies think they are getting a comprehensive collaboration solution from Microsoft, they aren’t.  Microsoft doesn’t provide a complete solution; most companies will need to stitch together 6-12 disconnected collaboration vendors.­­ That leaves your IT organization to fly the plane above, to worry about the end-user experience and the impact of so many different vendor software upgrades. Your Chief Security Officer is struggling to secure a collaboration solution when it’s a dozen vendors stitched together. Your finance department is wondering why it costs them more and more every year for their “productivity applications”. Finally, it leaves your HR department asking why employees are still burned out and leaving.

We understand that many companies will use Microsoft or Google for productivity tools and Cisco for real-time collaboration. That is why we are dedicated to making Webex work seamlessly with both Microsoft, Google, and other major business applications. We are adding new integrations constantly, learn more about what’s new and coming to Webex.

Cisco and most other companies leverage Microsoft for Exchange, Active Directory, Sharepoint, Windows, Azure, and Office, but that doesn’t make Microsoft experts in real-time voice and collaboration:  Meetings, Events, Contact Center, Audience Engagement and so much more. As the importance of hybrid work becomes apparent, organizations need to move quickly, employees deserve a secure, world-class collaboration solution, and Webex + Unifi is the answer.

The world of hybrid work is the new normal, we at Unifi strive to be your confident guide into the future of workplace collaboration.

The New Era of Hybrid Work.

Are you sure your hybrid work solution is secure enough?

Webex is ranked the #1 collaboration service in end-to-end security by the National Security Agency of the United States Government.

Due to hybrid work, employees can work in any location. Attacks can surface at any time and the number of locations you need to secure has increased by an order of magnitude.

Today, customers who have bought into Microsoft for real-time collaboration have kept Webex for the “important meetings”, admitting that Webex is more secure, reliable and provides a better user experience. Isn’t this strategy flawed?

How do you know where the best ideas will come from in an organisation? They can happen from anywhere and at any time in conversation. Think about an important decision you made recently; chances are it was probably made over real-time collaboration. Do you really want to risk leaking your innovative decisions made in a private meeting?

If you are starting to wonder if Microsoft Teams is the right solution for your company, I would encourage you to dig into their security and ease of use, especially when you start collaborating externally or via a third-party application. Cisco can make you more secure not only within our collaboration tools, but also across all your users, data, devices, and applications that are connected to the network.

It's time for a world-class collaboration experience.

Organisations can no longer keep hybrid work investments on hold, it’s fundamental to your business success and core to employee retention. Hybrid work requires strategic planning, and your employees are worth the effort.

Knowledge workers should be empowered with an uncompromised world-class collaboration experience that reduces IT challenges, secures and supports your organisation, and keeps employees productive and engaged. For a very small investment, your organization can get a best-in-class collaboration solution that is secure, seamless, and inclusive.

“Good enough” collaboration is NOT good enough anymore. Great customer experiences require great employee experiences.

With over 17+ years of experience & a specialization in collaboration, Unifi has all the resources you need to take your collaboration platform to the next level. Contact us today to bring the power of Webex to your business.

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