Cisco is recognised as leader in collaboration by Aragon.

Aragon's report confirms that Cisco remain the industry leader in unified communications and collaboration.

Cisco rated highly in performance and strategy.

The 2019 Aragon Globe examined 14 major providers and selected Cisco as one of the leaders in Unified Communications and Collaboration. Cisco ranked highly in both performance and strategy.

Unlike many other market reports, Aragon’s evaluation looks at the entire Cisco portfolio – on-premises, cloud and hybrid solutions. The market is seeing a transition from traditional on-premises based solutions to cloud based and AI-based offerings and Cisco have developed their strategy to recognise this trend.

Unifi has been a Cisco partner for over 15 years, and we believe this recognition reflects the continued strength of Cisco’s strategy, portfolio, product road-maps and their performance in execution.

With Cisco’s broad UCC portfolio and the Cisco Collaboration Flex Plan, enterprises have a range of options that combine on-premise, hybrid, and public cloud deployments, and the flexibility to mix, match, and integrate with services as the business evolves. Cisco offers one of the most complete sets of voice and video conferencing platforms that is now fully integrated with Cisco Webex Teams, its cloud-based team collaboration.

Jim Lundy - Aragon Research lead analyst

Aragon Research is an independent research and advisory company, with decades of experience in helping business and IT executives make more informed technology and strategy decisions.

Aragon’s Unified Communications and Collaboration 2019 research evaluated areas such as brand awareness, product strategy, market understanding, management team, marketing, product road-maps, understanding of our customers’ needs, completeness of portfolio, and execution.

Cisco solutions are recognised world-wide. As a leading Cisco partner, Unifi services ensure that our customers obtain maximum benefit from their Cisco collaboration investments. Our pre-sales services ensure we can provide the best collaboration tools and options to suit your requirements. From advanced IP telephony and Next-Generation video-collaboration technology such as Cisco Webex Teams and Cisco Meeting Server.

Cisco’s strengths highlighted by Aragon in their report.

  • Cisco and Webex brands - Aragon recognised Cisco’s ability to deliver complete enterprise-quality unified communication and collaboration solutions, and deep familiarity with enterprise IT needs.
  • High quality video and voice across devices, including mobile - Aragon stated, “Cisco offers one of the most complete sets of voice and video conferencing platforms that is now fully integrated with Cisco Webex Teams.”
  • Advanced People Insights with Webex for relationship intelligence - Aragon stated, “Cisco enhanced Webex with People Insights and facial recognition to provide more contextual and relationship intelligence, as well as Webex Assistant to enable natural language interactions with Webex Room Series devices as part of its new cognitive collaboration capabilities.” With these features, Cisco delivers global cognitive collaboration experiences across hardware and software offerings and integrated with enterprise applications.
  • Flexible on-premises, cloud, and hybrid deployment options - Aragon recognised Cisco’s range of deployment options that combine on-premises, hybrid, and public cloud deployments, and flexibility to mix, match, and integrate with cloud services as the business evolves. With Cisco, customers can leverage the cloud at their own pace to protect their existing reliability and investment, while benefiting from the continuous delivery of innovation enabled by the cloud.